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Frequently Asked Questions

Arrival Information

  • 1 - Do I need a visa?

    Upon entry, each tourist is issued a maximum 183-day tourist visa. Citizens from the European Union, U.S. and Australia don’t need a visa. Citizens from other countries need to check with their Peruvian embassy regarding visa requirements.

  • 2- Whom should I give my arrival details?

    Please e-mail us your flight number, the exact date and time of arrival, and the city to which you're coming at least one week before your arrival.

  • 3 - Will somebody pick me up at the airport?

    If you choose one of our accommodation options (host family-hostel-flat), the pick up service is included without extra charge. Please remember to tell us your arrival details and we will make sure that your host family or a staff member picks you up. You will see them waiting for you just after you pass through customs when you step out of the building. They will have a sign with your name and "Proyecto Peru" written on it. If you miss your flight please call us at (0051) 950301317 and we will do our best to have somebody pick you up at the time of your arrival. In case you arrive early, please wait for your pick up. If our staff member does not show up on time, the driver probably just got stuck in a traffic jam. Please wait OUTSIDE for 20 minutes; if nobody shows up by then please call us. Please do not take a taxi without informing us. Thanks.

  • 4 - What is the currency in Perú?

    Peru's currency is the Nuevo Sol. One Nuevo Sol is broken down into 100 céntimos (cents). Banknotes currently circulating include 200, 100, 50, 20 and 10 Nuevos Soles. There are coins for 1, 2 and 5 Nuevos Soles and 50, 20, 10 and 5 céntimos. You can change dollars at a bank or withdraw money from an ATM with your credit card. Be sure to have some coins and small bills with you to pay for taxis and buses, food, etc. Some stores and larger hotels accept credit cards, especially in Cusco. Make sure if you bring US Dollars to Peru, to only bring new banknotes. In Peru banknotes with only the smallest thing are not accepted!

  • 5 - What should I do if my luggage is lost?

    If you can't find your luggage, you have to fill out a luggage claim form at the airline counter. Please tell our staff member or host family that picks you up and they can assist you. In the unlikely case that your luggage has not arrived, please don't worry. Fill out all the necessary papers and write in the school's address as well as the contact information of your host family. We will help you to get your luggage and assist as your translator if you are not yet fluent in Spanish. Always pick-up your luggage in Lima. Your luggage will not go straight to Cusco, so be sure to pick up your luggage in Lima, go through customs and check in for your flight to Cusco.

  • 6 - On which day should I arrive in Cusco?

    Try to arrive on a Saturday or Sunday prior to the beginning of the lessons with Proyecto Peru. There is no problem if you arrive any day of the week; we are always flexible.

  • 7 - Do you arrange arrival services in Lima?

    Yes, Proyecto Peru offers a Lima Pick-up Package for the convenience of our students and volunteers. Our Lima agent will pick you up from the airport and bring you to a nice and safe hotel for the night. The next day you will be taken back to the airport for your flight to Cusco. Upon request, extra days in Lima can be added, e.g. to take a city tour and/or visit the famous Gold Museum. We can also arrange local flights for you.

Spanish Courses

  • 1- What is the maximum size of the classes?

    Our Spanish group classes consist of a maximum of four students per teacher. However, almost all year round we can manage to keep the group size at 2-3 students per teacher. If you take individual classes or register for a private course you will, of course, have a teacher for yourself.

  • 2 - Do I get a certificate?

    Absolutely! You will receive a certificate at the end of your course. The Spanish courses of Proyecto Peru are accredited by the Peruvian Ministry of Education. Always choose an accredited Spanish course!

  • 3 - Do I need to prepare study materials?

    All study materials are included. You only have to bring a pen. We provide quality books, games, magazines and everything else you need for your classes.

  • 4 - Is it possible to extend my stay?

    Yes, of course; just let us know and we can help you with your arrangements.

  • 5 - Do I have to take a placement test at the centre?

    Normally, yes, unless you are a total beginner. The test takes approximately 20 minutes. This will allow us to evaluate your language skills and help us place you in the class with the correct level.

  • 6 - Are the classes fun or just work, study, work, study?

    Believe it or not, it is fun most of the time, both in and outside the classroom. Our programmes are made to provide complete immersion, which means learning by experience. Class material is presented in an interactive manner, not a boring lecture format. We also have free fun activities like dance classes and cooking classes.

  • 7 - When should I book my Spanish course?

    You choose when your lessons start and finish. Spanish programs run all year. There are no definitive deadlines for application, but we prefer at least 2 weeks to comfortably process an application. However, we would like to receive your application form as far in advance as possible, so please apply as soon as you've decided which program you want to take. If you decide at the last minute, do give us a call to see how quickly we can arrange it for you. If you take a program with accommodation, we prefer your application form two months in advance. Also if you want to do volunteer work or an internship we wish to receive your application at least two months in advance.

  • 8 - Are there additional fees for last minute booking?

    We will NOT charge you any additional fees for last minute bookings.

  • 9 - What if I want to change my course or dates?

    If you encounter any troubles holding on to the dates you booked, or if you just desire to change the type of your course, please send us an e-mail and we will do our best to meet your wishes! Please be kind and let us know at least one week in advance!

  • 10 - Should I pay before my Spanish course starts?

    The students must pay a deposit before arrival. We will send you an e-mail with the payment information. You can pay the rest on arrival to the secretary of the Spanish school.

Volunteering

  • 1 - What kind of programs are available?

    You can get involved in child care & orphanage, teaching in schools & medical projects. We offer kindergarten and after-school programs, projects with health care and working with elderly people. We have many possibilities in the social, educational and medical field. But there are also possibilities to help social organizations in Cusco with their marketing, website, communications, organization or fund raising.

  • 2 - How long do volunteer placements last?

    Most of the projects we work with ask for a minimum commitment of 4 consecutive weeks. Shorter periods can sometimes be done as an exception, but beware that the projects need people who stay a longer time. For the children in the social projects it is not a good thing to see to many different faces all the time. Most volunteers stay for between two and three months, and various stay up to half a year. If you are planning to do volunteer work for at least 3 months, it is possible to have a placement in different projects.

  • 3 - When can I start? When should I apply?

    You choose when your placement starts and finishes. Placements run all year. During school holidays, we sometimes organize community projects. There are no strict deadlines for application. We generally need at least 2 months to comfortably process an application, but we like to receive your application as far in advance as possible - so please apply as soon as you've decided what you want to do so we can place you in the project of your preference. The longer the notice, the more effectively we can tailor a program to your interests and needs. If you decide to volunteer last minute, do give us a call to see how quickly we can arrange it for you.

  • 4 - Can I volunteer together with my friend?

    Friends are most welcome! If you like, we can arrange a volunteer placement, classes (if you have the same Spanish level) and accommodation for you together.

  • 5 - What age are the volunteers with Proyecto Peru?

    Volunteers are welcome between the ages of 16 and 77. Many of our volunteers are between 18 and 30 years old, but a rapidly increasing number of career breakers and retired people are now taking part too.

  • 6 - What qualifications do I need?

    Depending on the project in which you will work there can be some requirements. The required Spanish level differs in each project. Please write us for specific details.

  • 7 - Do I need to speak Spanish to volunteer?

    Yes, you need to speak (a little) Spanish to volunteer. The level differs per project. The requirement to join the volunteer program is to take a minimum of one week of standard program Spanish lessons, during which you will learn any technical vocabulary related to your placement. A longer Spanish program is strongly advised, especially if you are a beginner. In many projects it is not necessary to be fluent in Spanish, but a basic level is always required. If you don't speak a word of Spanish yet, we advise you to take at least 4 weeks of Spanish before your placement. In all the projects you will need to speak Spanish, English won't bring you far.

  • 8 - What do I gain from this program?

    The program is an excellent opportunity to combine foreign travel with a worthy job. You will gain experience that looks impressive on your CV or résumé. You will improve important human relation skills such as team-working, presenting and communicating. Above all, this is an excellent opportunity to gain insight into a completely different culture and way of life.

  • 9 - What support will I have during my volunteering time?

    During your volunteer placement you will have a supervisor at your place of work. If you have difficulty in your placement, if you want to gain extra experience in a certain area, or if you have any problems or requests, someone will be on hand to give you help and advice. Proyecto Peru has a volunteer coordinator you can always contact with any problems you might have.

  • 10 - Can I extend my stay while overseas?

    Extending your stay depends on visa requirements and flight restrictions. Most of the time we can be flexible with our programs. If you wish to extend your placement, just talk about your intentions with our staff and we will do our best to arrange it.

  • 11 - How much does the volunteering cost?

    We do not charge for the volunteer program. During your working time as a volunteer you should stay with one of our guest families or apartments and you pay for accommodation. A project donation can apply. If so, you do this directly to the project.

Accommodation

  • 1 - What types of accommodation do we offer?

    For a cultural experience, we recommend you a home stay with one of our guest families. The home stay program involves experiencing the culture of the people and has the advantage of enabling the student and volunteer to be completely immersed in the intensive use of Spanish at home as well as our culture, customs, and traditional hospitality. We also offer to stay in a hostal or apartment. In a shared apartment you will have your own room and will share the living room, bathroom and kitchen. We will be glad to help you to find accommodation that meets your needs.

  • 2 - Is the school near to my family house?

    The Spanish school of Proyecto Peru is located in the centre of Cusco. Some of our guest families are located in downtown Cusco, and are therefore within walking distance of the school. The majority of our guest families are living around the city centre and are within a short bus ride (usually not more than 10-20 minutes).

  • 3 - Will I get my own key?

    Yes. Your guest family will give you one and in an apartment you will have your own key as well.

  • 4 - At what time do I need to return to the guest family?

    You are free to come and go whenever you wish. It is always appreciated if you inform your host family about late returns, or meals that might be missed. Please also inform the family when you are off travelling so they don't worry.

  • 5 - Will my host family take care of my laundry?

    Laundry service is not included. In Cusco there are many laundry services. Your host will change your blankets and sheets every week. You can also ask at the reception of the Spanish school for the laundry service.

  • 6 - What does an average room include?

    An average room in apartment or guest family contains a bed, a desk, a chair, a closet and a desk lamp. Our families provide clean rooms and welcome you to share the family areas (living room, dining room, bathroom and kitchen).

  • 7 - Will I have my own bathroom with hot water?

    The guest families we work with have warm water showers. Usually water is heated by an electric heating device which is part of the shower head. Some of the homes have a central hot water tank. Usually the bathroom will be shared with the family.

  • 8 - How many students will stay with one family? Can I stay with my partner?

    In some families, we can only place one student. We also have families that accommodate more than one student at a time. If you wish to stay with your partner or friend just inform us with booking your program and we will do our best to find an appropriate family for your home stay.

  • 9 - Where can I make phone calls? Can I receive calls?

    To make a phone call you can use the phone of your host family. Probably the best way is to buy a prepaid phone card (you can get them easily) and follow the instructions on the card. You can also use the card with one of the hundreds of public phones located all around the city. You can receive calls at your family's home. Generally the Internet is the best way to contact people at home; you can find lots of Internet cafés near your host families home.

    Many students buy a pre-paid card for their mobile phone in Cusco. Simply bring your mobile phone from home and replace the chip card for the Peruvian one. This will make it possible to make phone calls with the local tariffs.

  • 10 - Do I need to bring anything?

    The apartments and guest families have all things included like bed linen. The only thing you need to bring are towels to shower, towels are not included.